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29 April 2015

International translation giant selects Singlepoint for document control and training management.

Galway based Merrill Brink International have chosen Singlepoint to deploy a global system for document control to support their Quality Management System. Of particular importance to Merrill Brink was the need to release documents in a very controlled way, and that included the requirement for targeted users to have to prove their understanding of the content of the document and to track and flag up any training requirements or gaps in the user base's knowledge.

Singlepoint's new Competency Checker module proved to be the perfect solution as this allows document controllers to construct mini-tests on key documents, featuring custom questions or standard questions, and the ability to close the loop on the release of new documents (or new revisions of existing documents) and the auditable understanding and competency of those documents on a user by user basis.

Merrill Brink also plan to deploy Singlepoint for the management of non-conformances and corrective actions and that will follow later in the year.

We look forward to working with everyone at Merrill Brink and to deploying another successful solution.