Business process improvement

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1 September 2010

Medical materials company SFM selects Singlepoint for complex CAPA process

Coventry based Speciality Fibres (SFM) have selected Singlepoint to manage their Corrective and Preventive Action (CAPA) process.

After an exhaustive research exercise into the market, Syncronology's web based tool Singlepoint was selected as it offered the flexibility demanded by SFM's Quality and Technical departments. Being 100% web based was a critical factor for SFM's IT department.

The CAPA process includes multiple decision modes, risk assessment, report generation and a full non-conforming process with options to re-work, scrap etc. The system will be rolled out to all users at the plant.

SFM are just the latest in a growing list of UK-based pharmaceutical companies that have deployed Singlepoint. These include Sauflon (the UK's biggest manufacturer of contact lenses and solutions), Mentholatum (the name behind the famous Deep Heat and Oxy brands) and Adlens (makers of innovative spectacles that are revolutionising thousands of lives in the the Third World).

Other processes are planned for Singlepoint at SFM, including QMS documentation approval. We look forward to working with the team at SFM on this major project.